Welcome to SAP Concur Overview

Mitchell Worthy · Sep 22, 2026

Your starting point as a new SAP Concur admin — meet the key players, find help when you need it, and get oriented on the products you'll manage.

Welcome to the SAP Concur admin community. Whether you're brand new to the role or picking things up mid-program, this section walks you through the essentials — who the key players are, where to get help, and what each SAP Concur product does. By the time you've worked through it, you'll have a solid foundation for everything that follows.

What's in this section

Who's Who

Meet the key roles inside your organization and at SAP Concur so you always know who to turn to for guidance, decisions, or support.

Finding Help

Discover the right support channel for every type of question — from the community and support portal to billing and beyond.

Learn: Expense

Get a clear overview of Concur Expense — its key terminology, edition differences, and where to find official documentation and training.

Learn: Travel

Understand how Concur Travel works, the difference between New Concur Travel and classic, and where to find your learning resources.

Learn: Invoice

Get oriented on Concur Invoice — from key terminology and edition differences to e-invoicing compliance and official documentation.

Learn: Joule

Understand what Joule is, how the Base and Premium tiers differ, and where to find resources to get started with SAP's AI assistant.

Product Updates

Learn where to follow release notes, how to read them effectively, and how to shape future products through SAP Customer Influence.