Product Updates

Mitchell Worthy · Sep 22, 2026

SAP Concur releases product updates on a regular cadence. This article shows you where to follow along, how to read release notes, and how to use the SAP Customer Influence program to share your feedback directly with product teams.

At SAP Concur, we strive to provide a cutting-edge travel, expense, and invoicing solution. To help you prepare for enhancements as they arrive, we provide regular product update summaries, videos, and documentation — so you're never caught off guard by a change.

Where to Follow Product Updates

What's New in Product

The primary Community destination for product announcements — release highlights, New Concur Travel updates, the Regional Innovation Series, AI feature launches, and more. Bookmark this and check it regularly.

What's New in Product →

SAP Help Portal Release Notes

Detailed, technical release notes for every SAP Concur product — organized by month and edition. The authoritative source for exactly what changed, when, and whether admin action is required.

SAP Concur Release Notes (Help Portal)

SAP Concur Roadmap

See what features and enhancements are planned for upcoming quarters. Use this to anticipate changes, plan communications to your users, and prepare configuration updates in advance.

SAP Concur Product Roadmap

Service Status (Concur Open)

Get up-to-the-minute service availability and performance information. Create a free account to receive personalized updates when there is an incident or planned maintenance affecting your region.

open.concur.com

Reading the Release Notes

SAP Concur publishes release notes on the Help Portal each month. Here's how to get the most out of them:

Check the "Administrator Action" column — most release notes include a column or callout indicating whether the change is automatic, requires admin activation, or requires configuration changes before it takes effect.
Browse within your edition — release notes specify whether each change applies to Professional Edition, Standard Edition, or both.
Check the "Availability Target" date — changes roll out on a schedule and may not be live immediately on the release date shown.
Subscribe to the Community — sign in to community.concur.com and follow the What's New in Product board to receive email notifications when new announcements are posted.

Shape Future Products: SAP Customer Influence

Continuous Influence (CIS) is the program that gives you — our customer — the ability to submit improvement requests directly to SAP Concur product teams. Your feedback is reviewed, considered, and used to guide future enhancements. This is how you make your voice heard.

There are six open topic areas where you can submit ideas:

Getting started with Customer Influence

SAP Concur-only administrators receive a P User Profile when registering on the Influence website — this gives you access to all SAP Concur programs even though the profile description says "restricted." You'll need your SAP Universal ID to log in. Questions? Email [email protected].

Product Updates

Where to Follow Product Updates

Reading the Release Notes

Shape Future Products: SAP Customer Influence

Getting started with Customer Influence

More information on the Customer Influence Program