For Administrators and Authorized Support Contacts:
Call +1 855-895-4815 and select the Authorized Support Contact option from the menu. See more information.
For End Users:
To see what your support options are, please read: SAP Concur Support Overview.
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On the SAP Concur desktop application, receipts can be uploaded, in image or PDF formats with a size limit of 5 MB. Acceptable receipt image file types are png, .jpg, .jpeg, .pdf, .tif or .tiff. Once you have saved your receipts on your desktop, in one of the above formats, follow the steps below.
To upload a receipt to an expense line item on an expense report in our new user interface (NextGen UI):
To upload a receipt to an expense report:
To upload a receipt to the Available Receipts section:
If a receipt is lost or misplaced and you are unable to obtain a replacement copy from the vendor, you may be able to attach a Missing Receipt Affidavit / Declaration if configured by your company settings. Click Missing Receipt Affidavit / Declaration for more information.
If you are still on our Legacy UI, click Working with Available Receipts to see how to attach receipts to expense reports.
For additional resources, explore the SAP Concur Training site!