For Administrators and Authorized Support Contacts:
Call +1 855-895-4815 and select the Authorized Support Contact option from the menu. See more information.
For End Users:
To see what your support options are, please read: SAP Concur Support Overview.
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On the SAP Concur desktop application, receipts can be uploaded, in image or PDF formats with a size limit of 5 MB. Acceptable receipt image file types are png, .jpg, .jpeg, .pdf, .tif or .tiff. Once you have saved your receipts on your desktop, in one of the above formats, follow the steps below.
To upload a receipt to an expense line item on an expense report:
To upload a receipt at the expense report level:
Note: If the report does have at least one image already attached, when you select Manage Attachments, the Report Attachments viewer window appears. From the is window, click Add to attach more receipt images.
To upload a receipt to the Available Receipts section:
If a receipt is lost or misplaced and you are unable to obtain a replacement copy from the vendor, you may be able to attach a Missing Receipt Declaration if configured by your company settings. Click How Do I Add a Missing Receipt Declaration to My Expense Report in Concur Expense? for more information.