Release Highlights and Product Tips: Your Quarterly Digest

Kelsey Gordon · Oct 9, 2026

See the latest Release Note Highlights for a concise overview of last quarter’s key product updates so you can get the most out of your SAP Concur solutions.
Check out the full infographic here .

Concur Expense | Verify Customers

Product Update Summary

At a glance:

Streamlined audit and approval workflow in Verify
Reduced reliance on legacy Process Reports
Automatically available with no core configuration required

Verify One-Time Audit

We heard your feedback that audit workflows were fragmented and time-consuming for your team. To resolve this, auditors can now complete the full audit and approval workflow in a single application, eliminating the need to switch between Verify and the legacy Process Reports screen.

Auditors can now:

Access complete report and expense details directly in Verify.
Make edits, including updating categories and dates, adjusting allocations, and modifying supported expense fields.
Audit rule alerts alongside AI-generated exceptions in a single compliance view.
Approve or send back a report, directly within Verify.

The enhanced auditor experience is automatically available to all Verify auditors in Concur Expense, and no configuration is required to enable the core feature. If you want to allow the processor step to be skipped after Verify approval, additional configuration is required. If you do not have access to Concur Expense workflow setup, raise a support ticket with the Verify support team. For details, refer to Workflow Rule Approval Actions in the guide Concur Expense: Workflow Rules and Condition Editor. View the release notes for more details.

Concur Expense | Professional Edition & Standard Edition

Product Update Summary

At a glance:

Faster mobile app sign-in with QR code authentication
Reduces login friction and supports mobile adoption
Enabled by default with admin opt-out controls
Receipt Capture via Text Messaging

Simplify Mobile Access with QR Code Sign-In

You shared that login requirements can be a pain. To improve the mobile sign-in experience and reduce login friction, SAP Concur now supports QR Code Sign-In for the SAP Concur mobile app.

Users who have already signed in to SAP Concur on the web can quickly authenticate on their mobile device by scanning a QR code and entering a 2-digit verification code, eliminating the need to re-enter credentials in the SAP Concur mobile app. By reducing repetitive login steps, you can encourage faster mobile adoption and provide your employees with a more seamless experience when managing expenses on the go.

This feature is automatically available to users who are logged in to SAP Concur web and have the SAP Concur mobile app installed on their mobile device. Administrators can opt out of this feature via Administration > Company Admin > Authentication Admin. Please note, Joule on mobile requires a separate sign-in even when QR Code Sign-In is enabled.

For more details, view the release notes and the SAP Concur Community.

Concur Expense | Professional Edition & Standard Edition

Product Update Summary

At a glance:

Users can submit receipts by SMS/MMS
Helps reduce missing receipt documentation
Enabled by default and admin configurable
Delegates Dashboard

Capture Receipts Through Text Messaging – United States, Canada, and Australia

To help employees submit receipts more easily and reduce the risk of missing expense documentation, SAP Concur now supports receipt capture through standard text messaging (SMS/MMS), without installing a mobile app or logging into the web. Your users can text receipts directly to SAP Concur and receive real-time reminders after using a corporate card. This makes capturing a receipt as easy as sending a photo, resulting in an 8% reduction in time-on-task, and ensures receipts are saved before they are forgotten.

The Text Messaging feature is enabled by default. Administrators with the Travel Administrator or Expense Administrator role can enable or disable the feature at any time by navigating to Administration > Expense > Company tab under Configuration > Communication Settings and switching the Text Messaging toggle.

Users must verify their mobile phone number to use the Text Messaging feature. There are two ways to complete enrollment:

Enrollment via User Profile
Navigate to User Profile > Settings > Contact Information, enter a mobile phone number, click Verify Mobile Phone, and enter the 6-digit code sent to the device.
Enrollment via In-Product Prompt
Users may be prompted to enroll when accessing the Manage Expense page. When the Text Your Receipts pop-up appears, click Get Started and complete mobile number verification. Note: The in-product prompt is displayed once and will not reappear.

The feature is automatically available to users in the United States, Canada, and Australia with a United States, Canada, or Australia mobile phone number.

To learn more, view the SAP Concur Community and the release notes .

Concur Travel, Concur Expense, and Concur Request | All Editions

Product Update Summary

At a glance:

Single workspace for delegate and arranger tasks
AI-prioritized actions across Travel, Expense, and Request
Automatically available with no configuration required
Manage Joule Access with Greater Flexibility

Delegates Dashboard

To consolidate open work items, traveler preferences, and AI-guided actions for travel, requests, and expense reports into one view, delegates and arrangers can now manage all traveler work from the AI-Assisted Delegates Dashboard, eliminating the need to switch between products or profiles.

From the dashboard, you can:

Manage multiple travelers from one place.
Act on prioritized work items with AI-recommended next steps.
Access quick actions such as drafting emails, messages, or status summaries without leaving the workspace.
Complete travel-related actions with AI-assisted booking workflows, using traveler preferences directly from the dashboard.

The dashboard entry point appears on the SAP Concur homepage automatically once a user has Arranger and/or Delegate permissions assigned. It coexists with existing arranger views and workflows. Enabling it does not replace or remove any legacy arranger functionality. All existing roles and permissions are honored.

No additional configuration or activation steps are required.

Visit the SAP Concur Community and the release notes for more details. View the demo video for a closer look.

All Products | Professional Edition

Product Update Summary

At a glance:

User-level control over Joule pilot access
Supports phased rollout and testing
Managed directly from User Administration
Corporate Card Management (Planned)

Manage Joule Access with Greater Flexibility

To give you more control over your organization’s Joule rollout, administrators can now manage Joule pilot access directly in SAP Concur at the individual user level, after Joule Pilot mode has been enabled for your company.

Once Joule Pilot mode is activated at the company level, you can open any individual user’s profile and enable or disable that user’s Joule pilot access by selecting the Enable Joule pilot for this user option. The user-level option is only available after your company has been enabled for the Joule pilot.

To configure this feature in a pilot-enabled company:

Navigate to Administration > Company Admin > User Administration > View Users.
Search for and open the appropriate user profile.
Locate the Joule Pilot section.
Select Enable Joule pilot for this user.
Save the user profile.

Please note: Pilot mode applies to both Joule Base and Joule Premium. It is not possible to deploy Joule Base globally while keeping Joule Premium in pilot mode, or vice versa. Phased rollouts by policy or group are not supported. Upon disabling pilot mode, Joule will be activated for all employees.

View the SAP Concur Community and the release notes for additional details.

The following feature is targeted for future release. SAP Concur reserves the right to postpone implementation of — or completely remove — any enhancement mentioned here.

Concur Expense | All Editions

Product Update Summary

Corporate Card Management

AI-assisted corporate card management, embedded in Concur Expense, automates card program administration so you can quickly and easily generate policy-aligned virtual card programs and auto approval rules, while employees manage virtual cards in real time via SMS text messaging.

Proactive controls ensure upfront compliant spend and AI tools reduce manual effort across the organization.

For additional details, visit the SAP Concur Community.

Release Highlights

April - June 2026

Release Highlights

January - March 2026

Release Highlights

October - December 2025