Keeping up with the latest SAP Concur innovations can be challenging, but it doesn’t have to be. The Regional Innovation Spotlight Series is designed specifically for administrators, providing timely and relevant updates that help you stay informed, adopt new features, and maximize the value of your SAP Concur solutions.
Many of the innovations featured in this series are a direct result of customer feedback, reflecting the changes you've asked for. With regionally tailored sessions and on-demand videos, you’ll gain practical insights that align with your local needs, so you can confidently support your organization and drive more value every step of the way.
| Innovation Spotlight: Asia Pacific |
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Product vision
We’re shifting left by bringing controls and guidance earlier in the process to boost compliance and improve the user experience.
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Pre-trip approval
Michael Vitalo shares the innovations focusing on a shift left to provide a better user experience earlier in the traveler’s journey. Request Assistant provides accurate cost estimates across air, car, hotel, and rail. Dynamic Card Management issues physical and digital cards with approved limits to help accuracy and compliance.
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Booking: The new Concur travel booking experience
Heidi Ealy steps through the booking experience showing new features and content with sustainability top of mind. The user experience is now mobile-first and personalized for the traveler through AI-enabled smart recommendations.
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Travel and expense: Managing expenses on the go
Michael Vitalo talks about improving the expense report process while the traveler is on the road, with a focus on simplifying and automating tasks, providing relevant information to travelers right when they need it, and implementing feedback from customers.
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Audit and reporting
The focus on shifting left to earlier in the traveler’s journey strengthens controls and compliance without sacrificing user experience. It also enables more data and more accurate data, which improves analytics and supports better insight.
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AI tools: Introducing Joule
Micheal Vitalo introduces the AI co-pilot Joule bringing conversational intelligence to travel and expense. The first two use cases, answering questions in SAP’s help portal and help users create, edit, submit and recall expense reports, lay a foundation for many more exciting possibilities to build upon.
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Concur Travel
Heidi Ealy shares the timeline for new Concur Travel becoming available within the Asia Pacific region.
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We've compiled a concise list of product updates that occurred in the prior quarter. These updates will help you optimize your solutions, allowing you to focus on your key priorities. Check out the full infographic below, or download it here:
