APAC: Regional Innovation Spotlight Series

Kelsey Gordon · Aug 14, 2025

See what’s new and why it matters in short, region-specific videos designed to help you get more from SAP Concur. This on-demand video series gives admins timely updates on new features, user experience enhancements, and compliance tools to help maximize the value of your SAP Concur solutions.

Keeping up with the latest SAP Concur innovations can be challenging, but it doesn’t have to be. Regional Innovation Spotlight Series is designed specifically for administrators, providing timely and relevant updates that help you stay informed, adopt new features, and maximize the value of your SAP Concur solutions

Many of the innovations featured in this series are a direct result of customer feedback, reflecting the changes you've asked for. With regionally tailored sessions and on-demand videos, you’ll gain practical insights that align with your local needs, so you can confidently support your organization and drive more value every step of the way.

Innovation Spotlight: Asia Pacific

Product vision

We’re shifting left by bringing controls and guidance earlier in the process to boost compliance and improve the user experience.

Pre-trip approval

Michael Vitalo highlights innovations aimed at improving the traveler’s experience earlier in the journey. Request Assistant delivers accurate cost estimates across air, car, hotel, and rail. Dynamic Card Management supports compliance and accuracy by issuing physical and digital cards with approved spending limits.

Booking: The new Concur Travel booking experience

Heidi Ealy steps through the booking experience showing new features and content with sustainability top of mind. The user experience is now mobile-first and personalized for the traveler through AI-enabled smart recommendations.

Travel and expense: Managing expenses on the go

Michael Vitalo talks about improving the expense report process while the traveler is on the road, with a focus on simplifying and automating tasks, providing relevant information to travelers right when they need it, and implementing feedback from customers.

Audit and reporting

The focus on shifting left to earlier in the traveler’s journey strengthens controls and compliance without sacrificing user experience. It also enables more data and more accurate data, which improves analytics and supports better insight.

AI tools: Introducing Joule

Michael Vitalo introduces Joule, an AI co-pilot that brings conversational intelligence to travel and expense. Initial use cases include answering questions in SAP’s help portal and helping users create, edit, submit, and recall expense reports. These capabilities set the stage for future innovations.

Concur Travel

Heidi Ealy shares the timeline for new Concur Travel becoming available within the Asia Pacific region.

Product Updates

We've compiled a concise list of product updates that occurred in the prior quarter. These updates will help you optimize your solutions, allowing you to focus on your key priorities. Check out the full infographic below, or download it here: