EMEA: Regional Innovation Spotlight Series

Kelsey Gordon · Aug 14, 2025

Explore the latest innovations that matter most to your business in our concise, region-specific videos designed to improve your SAP Concur experience. This on-demand video series offers administrators timely updates on new features, user experience improvements, and compliance tools tailored to the unique needs of your region.

Keeping up with the latest SAP Concur innovations can be challenging, but it doesn’t have to be. Regional Innovation Spotlight Series is designed specifically for administrators, providing timely and relevant updates that help you stay informed, adopt new features, and maximize the value of your SAP Concur solutions

Many of the innovations featured in this series are a direct result of customer feedback, reflecting the changes you've asked for. With regionally tailored sessions and on-demand videos, you’ll gain practical insights that align with your local needs, so you can confidently support your organization and drive more value every step of the way.

Innovation Spotlight: Europe, Middle East, and Africa

Product vision

We’re shifting left by bringing controls and guidance earlier in the process to boost compliance and improve the user experience.

AI tools

Lucie Delaugère highlights new AI innovations in SAP Concur. Joule, an AI co-pilot, adds conversational intelligence to travel and expense tasks, helping users create and submit reports. Real-time card payment authorization will roll out gradually, and Request Assistant uses Gen-AI to deliver accurate travel cost estimates.

Travel

Craig Liasi showcases innovations in Concur Travel driven by major investment, enabling a smooth upgrade from legacy systems. Enhanced user experience and features across air, hotel, car, and train bookings deliver faster, smarter choices and accurate sustainability insights for a more seamless travel journey.

Regulatory

Craig Liasi shares innovations supporting regulatory compliance, including better data capture, expanded receipt digitalization, and XML-based document alignment across Concur Expense and Invoice. Role-based data access and export features enable fast, secure financial data handling for audit readiness.

Product Updates

We've compiled a concise list of product updates that occurred in the prior quarter. These updates will help you optimize your solutions, allowing you to focus on your key priorities. Check out the full infographic below, or download it here: