Keeping up with the latest SAP Concur innovations can be challenging, but it doesn’t have to be. The Regional Innovation Spotlight Series is designed specifically for administrators, providing timely and relevant updates that help you stay informed, adopt new features, and maximize the value of your SAP Concur solutions.
Many of the innovations featured in this series are a direct result of customer feedback, reflecting the changes you've asked for. With regionally tailored sessions and on-demand videos, you’ll gain practical insights that align with your local needs, so you can confidently support your organization and drive more value every step of the way.
| Innovation Spotlight: North America |
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Product vision
We’re shifting left by bringing controls and guidance earlier in the process to boost compliance and improve the user experience.
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Pre-trip approval
Kshitij Wadhwa discusses innovations to the pre-trip approval process within Concur Travel. Request Assistant utilizes Gen-AI technology to provide accurate cost estimates in a lump sum, leveraging publicly available information and learning from Concur Travel data to inform trip planning and facilitate budget reconciliation. Dynamic Card Management issues physical and digital cards with approved limits to help accuracy and compliance.
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Booking: The new Concur Travel booking experience
Kshitij Wadhwa details the new and improved features and benefits of the new Concur Travel. Booking now matches the consumer experience of searching for flights, hotels, and car rentals with sustainability, policy, and price factored in. Results are personalized based on user preferences, programs, and loyalty status. The desktop and mobile experiences are seamless, and collaboration with coworkers and managers can be shared via Microsoft Teams.
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New Concur Travel
Kshitij Wadhwa shares the availability of new Concur Travel, including its coverage, sources for flight and hotel content, sustainability integration, request and collaboration features, and ongoing improvements for travel administrators, as well as a new landing page with a modern user interface.
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Travel, audit, and reporting
Kshitij Wadhwa walks through the newly launched mobile-first travel experience. Pre-trip notifications tailored to your organization and destination, a timeline view of expenses, real-time intelligent notifications throughout the trip, auto-populated corporate card transactions into expense reports, and enhanced accuracy for ExpenseIt are some ways the traveler’s experience is being improved. Additionally, audit and compliance are integrated into the journey from the outset. To support smarter decision-making, Data Delivery Services provides real-time aggregation of expenses with other relevant data, enabling the most accurate decisions about your cash flow.
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AI tools: Introducing Joule
Kshitij Wadhwa announces Joule within SAP Concur will bring conversational intelligence to travel and expense. Joule will initially act as an agent for help portal questions and creating expense reports, with many more use cases in development.
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We've compiled a concise list of product updates that occurred in the prior quarter. These updates will help you optimize your solutions, allowing you to focus on your key priorities. Check out the full infographic below, or download it here:
