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Admin Tips & Tricks
Modern travel management goes far beyond booking flights and filing expense reports. It’s about creating connected, efficient experiences for your travelers while maintaining control, visibility, and compliance every step of the way. Whether you're streamlining approvals, simplifying policy enforcement, or navigating global complexities, these best practices are designed to help you run your travel program better.
In this section, you will find peer and expert-sourced guidance on the following topics:
Look for the best deals on basic coach flights out of major U.S. hubs. For example, Chicago O’hare (ORD) offers the most basic economy deals, representing either the departing or arriving airport in nine of the top 25 best deals (BE) routes; followed closely by Newark Liberty (EWR) with eight. Read more about optimizing travel spend.
Give travelers access to web-only fares from select low-cost carriers not available through GDS or direct connections—all within the Concur Travel interface. Bookings are fully automated and integrated, allowing users to complete purchases without leaving the system. Enabling Travelfusion can boost adoption, apply policy controls, and improve compliance while only applying an Access Fee to completed bookings.
Many major airlines offer Branded Fare bundles, which may not include extras like seat selection or checked baggage. To help travelers book within policy and avoid surprise expenses, we recommend creating fare rules in Concur Travel that align with your organization’s travel policy.
Quickly assess where your travelers are going, how spend is trending, and which vendors you’re using the most. The Travel Market Analysis dashboard gives travel and procurement managers the insights needed to evaluate program performance and vendor strategy. Access it via Premium Dashboard > Travel Market Analysis.
Select Access Fees are pass-through charges from supplier content providers that are billed through SAP Concur to the customer. To learn more, visit the Customer Support Portal, search for “Select Access Fees” in the global search bar, and open the Select Access Fees—Direct document.