Modifying Travel in Concur Travel

[Burger1950]

Currently, our travel policy directs employees to make in-flight itinerary changes through our travel agency rather than through Concur Travel. However, we have a small group of executives who occasionally need to change their return flights on short notice and would prefer to manage those changes directly instead of calling the agency.

I'm interested in how other companies handle this. Do organizations typically allow certain travelers, such as executives or frequent travelers, to make airline changes directly through the airline's app or Concur app while maintaining corporate travel compliance? Or do most companies require all itinerary changes to go through their travel management company?

[KevinD]

@Burger1950 From what I see, the ability to do post-ticketing changes is activated for a Travel Configuration and not a Travel Group/Rule class. So, this would be an all or nothing type setting. In other words, it couldn't be allowed for some travelers and not others. Now if your company has multiple travel configurations and your execs and frequent travelers were all in on configuration, this could work for you.