Passwords

MattY · ‎May 11, 2021

I'm trying to run the Concur app on my phone when I travel. It will not let me in the system.

It is telling me that my password is invalid. Not sure why.

Need help

Matt

KevinD · ‎May 11, 2021

@MattY have you tried reaching out to your company's internal Concur Administrator?

I take it you are using the same password you use for the desktop version of Concur?

Thank you,
Kevin
SAP Concur Community Manager
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Nancyagfa · ‎May 17, 2021

If they have tried numerous attempts at logging in, they could be locked out and then may need a password reset to allow them in again.

Nancy Murray
Agfa