viv_prabha
Occasional Member - Level 2

Duplicate transaction in Concur expense

Hi All,

 

We would like to understand whether it is possible to identify potential duplicate transactions based on the attached invoices in expense reports. Specifically, the intent is to verify if the same invoice has been submitted by another user in a different claim, to help strengthen controls and improve compliance.

 

Regards

Vivek

1 Solution
Solution
PoojaKumatkar
Super User
Super User

Hi @viv_prabha,

 

In SAP Concur, identifying duplicate transactions based on attached invoice images across different users is not supported.


Instead, duplicate detection works at the transaction level for each individual employee profile. You can navigate to the Audit Rules section and enable the standard audit rule “Duplicate Transaction Check.”

 

However, this validation is limited to the same employee and does not identify duplicates across different employees’ expense claims.

 

For better understanding, I’m also sharing a similar support article where you can review the criteria used to identify transactions as potential duplicates.

 

PoojaKumatkar_1-1778069837107.png

 

 

If this answers your query, then please marks solution as accepted.

Thanks!
Regards,
Pooja

View solution in original post

7 REPLIES 7
Solution
PoojaKumatkar
Super User
Super User

Hi @viv_prabha,

 

In SAP Concur, identifying duplicate transactions based on attached invoice images across different users is not supported.


Instead, duplicate detection works at the transaction level for each individual employee profile. You can navigate to the Audit Rules section and enable the standard audit rule “Duplicate Transaction Check.”

 

However, this validation is limited to the same employee and does not identify duplicates across different employees’ expense claims.

 

For better understanding, I’m also sharing a similar support article where you can review the criteria used to identify transactions as potential duplicates.

 

PoojaKumatkar_1-1778069837107.png

 

 

If this answers your query, then please marks solution as accepted.

Thanks!
Regards,
Pooja
amitsharma
Occasional Member - Level 2

Hi Pooja, 

Does this check occurs across OOP and Card transactions? 

Thanks
Amit

Hi @amitsharma ,

 

The Duplicate Transaction Check (or Duplicate Transaction Variance audit rule) in SAP Concur is not limited to Cash/Out-of-Pocket expenses by design. The rule evaluates expense entries based on criteria such as:

  • Expense Type
  • Transaction Date
  • Amount (or variance)
  • Submitted report status

It does not inherently filter on Payment Type unless you specifically configure the audit rule to do so.

 

 

If this answers your query, then please mark solution as accepted!

Thanks!
Regards,
Pooja
KevinD
Community Manager
Community Manager

@viv_prabha @PoojaKumatkar is correct. We don't look at receipt images to detect duplicate expenses. We can only look at entered data fields. 


Thank you,
Kevin
SAP Concur Community Manager
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RS29
New Member - Level 1

Hi

 

I have a duplicate expense in Concur- the expense was submitted and paid last month but is still appearing in available expenses?

Can you advise 

Hi @RS29 ,

 

If the transaction is a duplicate credit card (CC) transaction, please reach out to your local Concur Administrator and request them to hide or unlink the duplicate transaction from your profile. If you are unsure who to contact, @KevinD  can assist you with the appropriate point-of-contact (POC) details.

 

However, if it is a duplicate cash transaction, you can delete it directly from your end.

 

If this answers your query, then please mark solution as accepted!

Thanks!
Regards,
Pooja
RS29
New Member - Level 1

Hi

 

Thanks for this- if Kevin can help-that woud be great

 

Richard