cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
SAP Concur Employee
SAP Concur Employee

Re: Cannot login to Concur Mobile App

Hi @Jgg_FCAC 

 

If you can kindly try and create a new PIN again and test?

 

Regards,

AnnaDizo

SAP Concur Support

Highlighted
Occasional Member - Level 1

Re: Cannot login to Concur Mobile App

The problem remain

53155E0B-5CF0-4B27-AA1B-BA500F8EB2AE.png

 

Highlighted
SAP Concur Employee
SAP Concur Employee

Re: Cannot login to Concur Mobile App

Hi @Jgg_FCAC ,

 

I see that you are using your email address logging in, kindly use your Login ID when logging in to the Concur App. Please try again

 

Thank you,

 

Anna

SAP Concur Support

Highlighted
Occasional Member - Level 1

Re: Cannot login to Concur Mobile App

Now perfect.

 

But I always have entered with the email and not with the user.

 

Thaks you very much

Highlighted
Occasional Member - Level 1

Re: Cannot login to Concur Mobile App

Hello,

 

I am having the same problem as others. I reset the Pin code and I am unable to connect to the mobile application.

What are the steps I can take to solve this issue ?

 

Thank you for your help,

Regards

Highlighted
Occasional Member - Level 1

Re: Cannot login to Concur Mobile App

My problem has been solved thank you.

Highlighted
New Member - Level 2

Re: Cannot login to Concur Mobile App

I have the same issue with the mobile app.  SAP Concur works fine via the website but ID not recognised when trying to log on to the app.  Tried email / username/ password and PIN to no avail.  

Highlighted
New Member - Level 2

Re: Cannot login to Concur Mobile App

I have the same issue. I cannot login to the App. Reinstalled, tried on different device, changed password.

Can u please help me?

 

Best regards

Highlighted
SAP Concur Employee
SAP Concur Employee

Re: Cannot login to Concur Mobile App

Hi @PFRASER 

Apologies for the late response.

 

Are you still having the same issue? In case, can you send to me via email your Login ID?

 

Thank you,

AnnaDizo

Highlighted
SAP Concur Employee
SAP Concur Employee

Re: Cannot login to Concur Mobile App

Hi @mpitschmann ,

Good day! Hope you are well.

 

If you can kindly send to me via email your Login ID and share some screenshot of the error you get while loggin in to the app?

 

Thank you,

AnnaDizo