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SAP Concur New Customer Onboarding: Welcome Welcome | Getting Started | Support & Resources | Deployment & Adoption | Reporting | Maximize Your Solution |
Welcome to SAP Concur! Our travel, expense, and invoice management solutions aim to streamline your business processes and enhance spend visibility. Expect our dedicated team to ensure a smooth implementation tailored to your needs, supporting you every step of the way.
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Getting to Know Your SAP Concur Solution |
As you begin your journey with us, we want to provide you with some helpful resources to navigate our products and services. The links provided will demonstrate the features and benefits of SAP Concur, giving you an overview of how our solutions can streamline your travel, expense, and invoice management processes.
We recommend exploring these resources to familiarize yourself with our platforms and discover the many ways they can benefit your business, and we're here to support you every step of the way as you integrate SAP Concur into your operations.
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How to Tell What Edition Your Site Is Using: This illustration will help you determine whether your site uses our standard or our professional version. |
Concur Expense Overview: In this short demo, discover the benefits of SAP Concur Expense. You'll see how the time-saving mobile feature, ExpenseIt, allows you to quickly create reports, track expenses, streamline workflows, and generate reports. |
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Concur Travel Overview: Learn how SAP Concur's Travel Booking solution can transform your business travel process, ensuring compliance, reducing financial risk, and providing a seamless booking experience. |
Introducing SAP Concur Travel and Expense to Your Employees: This video shows step-by-step instructions on how to book and expense travel using SAP Concur.
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SAP Concur Solution Extensions: See how you can unlock the full potential of your SAP Concur solutions with SAP Concur Solution Extensions. |
Concur Invoice Overview: An introduction into SAP Concur's Invoice Management solution can show you how to automate your accounts payable process, reduce errors, and gain full visibility into your company's spending. |
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Billing |
We are thrilled to have you as our customer and are committed to providing you with an exceptional billing experience. To ensure a seamless navigation of our billing process, we have provided links to the billing portal guide and to SAP Concur billing support. Whether you have questions, need assistance, or simply want to familiarize yourself with our billing procedures, we are dedicated to guiding you through every step.
*This illustration will help you determine whether your site uses our standard or our professional version.
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Billing Portal Guide: This guide will explain how Authorized Support Contacts can use the Online Billing Portal. |
SAP Concur Billing Support: As an Authorized Support Contact, you have access to a team that is dedicated to helping you answer your questions regarding your SAP Concur invoices. |
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Billing & Finance SAP Digital Library: Find short video guides to help you navigate through the SAP Concur Billing process. In only few minutes you will learn how to login to SAP Biller Direct (SAP Concur Billing portal), how to locate your invoices, payments or modify the address on your invoices and much more. All the videos are available in 7 languages. |
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Activation Experience |
- Set-Up: Where customers gather requirements and configure their site.
- Validation: Which involves activating additional services and validating the system.
- Rollout: Where the site is deployed to end users with training and support.
Throughout the process, customers have access to various support options, including chat, phone, and community resources.
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SAP Concur Products and Features |
Find a variety of videos and demos introducing you to the different SAP Concur products. Whether you're interested in expense management, travel, invoice processing, or other solutions, these videos or demos provide a glimpse into what it's like to be an SAP Concur customer. Get ready to uncover how our products can streamline your processes and simplify your work life.
*Check your billing portal to see what products are available to you/you have purchased.
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TripLink Overview: This one-minute video provides an overview of the benefits of using Concur TripLink. |
ExpenseIt Overview Video: Find out how ExpenseIt creates better employee experiences while providing your organization the visibility and spend management. |
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Mobile Expense Reporting Tool For Business Demo - SAP Concur: This brief demo will show you how to book travel, capture expenses from any device, and submit an expense report for approval. |
Mobile Invoice Processing Tool For Business Demo - SAP Concur: A brief demo to show you how Concur Invoice can be captured, processed, and paid. |
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Concur Detect Video: Concur Detect by Oversight leverages AI and machine learning to analyze expense reports instantly, based on your organization's policies. This solution helps you optimize your expense audit program, reduce risk, improve spend compliance, and enhance control and visibility. |
SAP Concur Analytics and Reporting: Utilize dashboards and reports built on best-practices to deliver a more complete picture of your spend, so you can monitor trends, enforce policies and simplify your spend management. Watch our bite-sized walkthrough with an SAP Concur expert to see how reporting and analytics works. |
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Concur Request: Watch this video to learn about how Concur Request streamlines compliance processes to automate and simplify spend requests and approvals |
Concur Invoice: Take a virtual stroll to better understand how Concur Invoice streamlines the entire accounts payable process. |
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SAP Concur Compliance Portfolio: Learn more about SAP Concur’s Compliance portfolio of products. This video introduces viewers to Intelligent Audit, Verify, Concur Detect by Oversight, Concur Tax Assurance by Blue dot, Concur Benefits Assurance by Blue dot. |
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Find more product videos on ALL of our products here.
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Next Step: Getting Started |
