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SAP Concur New Customer Onboarding: Deployment & Adoption Welcome | Getting Started | Support & Resources | Deployment & Adoption | Reporting | Maximize Your Solution |
This is your dedicated space to find comprehensive resources and guides designed to help you successfully roll out and drive user adoption of your SAP Concur solution. Here, you can access detailed documentation, step-by-step tutorials, and best practices to ensure a smooth deployment process.
Additionally, connect with other admins, ask questions, and share your experiences in our interactive forums. Whether you're new to SAP Concur or looking to optimize your current setup, this section has everything you need to make your deployment a success and drive high adoption rates among your users.
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Change Management Guides |
Looking to streamline deployment and boost adoption?
Our change management guides are here to help! Find practical tips and strategies to ensure a smooth transition and maximize user engagement.
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Deployment |
Ready to implement SAP Concur?
Our deployment resources provide step-by-step guidance and best practices to ensure a successful and hassle-free rollout.
| Concur Travel & Expense Training Guide (Standard): Download this guide (complete with presentation talking points) to onboard and train new employees to your organization utilizing SAP Concur. | 4 Steps to Build Your T&E Policy: Whether your existing travel and expense (T&E) policy is due for a refresh or you're creating one for the first time, this guide can help you build and enforce a policy that's right for you. | |
| Tips & Tricks to Develop an Effective Expense Auditing Policy: This document covers the next step of auditing submitted expense reports for policy compliance and proper budget forecasting. | Tips & Tricks: A comprehensive guide that outlines best practices, industry recommendations, and a-ha moments to help you optimize your travel and spend management programs. | |
| New Admin Knowledge Transfer Guide: View our "fill-in-the-blank" style document to help your organization's existing Authorized Support Contacts (ASCs) and administrators capture the knowledge and details specific to your organization's processes, configurations, and SAP Concur solution. | Expense Assistant: In this Hot Takes on Hot Topics video, you will learn how Expense Assistance can help with your SAP Concur expenses. |
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End User Resources |
Equip your users for success with our comprehensive end user resources.
From tutorials to guides, we've got everything they need to make the most of SAP Concur.
| Understanding and Implementing the SAP Mobile Experience: In this course, you'll get an overview of the SAP mobile experience, including key scenarios for relevant user groups and essential aspects of developing, customizing, deploying, and running mobile applications. By the end, you'll understand SAP's mobile version and how it can create value for your business. | Getting Started - SAP Concur Community End User Resources: Follow this link to the Community's Getting Started page under End User Resources, where you can explore a wealth of resources designed specifically for end users. Discover guides, tutorials, and support to help you make the most of SAP Concur solutions. | |
| End User Training Approach: As part of the comprehensive SAP Concur change management strategy, this document serves as a guide and template for creating a training approach for an SAP Concur implementation and rollout. | SAP Concur Mobile App User Resources: As an SAP Concur administrator, you have access to valuable resources to support mobile app users across your organization. This resource covers everything from teaching the basics and onboarding new users to providing in-depth training. | |
| New Admin Onboarding: Why All of Your Employees Should Use the SAP Concur Mobile App: Discover the benefits of the SAP Concur Mobile App for your employees and learn how to ensure smooth adoption with our guide. | Concur User Assistant by WalkMe: Product Guide for Admins: This article provides an overview of the Concur User Assistant by WalkMe, detailing its features, benefits, and support resources for administrators. | |
| Concur Travel and Expense Self-Guided Demo: Explore this brief demo to learn how to book travel, capture expenses from any device, and submit an expense report for approval. | End User Support: Connect with other SAP Concur users and get the support you need, when you need it. |
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Next Step: Reporting |
