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New Admin Onboarding: Learn How Your SAP Concur Solution Works

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New Admin Onboarding: Learn How Your SAP Concur Solution Works

 

Welcome to Support     |     Who's Who     |     Product Learning     |     Find Help     |     End User Adoption     |     Mobile App     |     Reporting     |     Product Updates

 

 

So now what? You've just recently been hired or you've been assigned as the administrator of your organization's SAP Concur solution. You might feel like you've got a lot to catch up on. Don't worry, below you'll find a collection of resources to help you become an expert at your SAP Concur products.

 

 

Resources

 

Product Guide Icon.png

Not sure which SAP Concur products your organization has?  

You can determine the products your company purchased by finding your most recent invoice in the Billing Portal Guide or by reaching out to your Customer Success contact.

 

 

 

 

 

Enhancing Security in Your SAP Concur Environment:

This quick training equips you with the tools and confidence to protect your SAP Concur environment

by implementing strong password policies, conducting regular security audits, and applying smart configuration practices effectively.

 

Official Product Training:

Search for "Getting Started with Concur" and search for the product you are interested in.  We are working on delivering content for the majority of Concur products.

 

Getting Started Manuals:

Technical documentation for both Professional and Standard editions.

Learn SAP Skills:  

Check out our learning offerings to explore how to manage your SAP Concur solution.

 

On-Demand Webinars:

Introducing your products, providing step-by-step guidance for all your admin needs.

 SAP Concur for End User:

It's essential to understand how your configuration might impact your employees.  

 

Product Forums:

Ask questions and browse previously asked questions from your peers. 

Product Guides:

Get up and running on the basics. 

 

 

User Permissions

 

User permission Icon.pngEnsuring the right permissions are assigned to the right people is essential for data security and access control within the system.

It helps safeguard sensitive information and prevents unauthorized access.  As an ASC, you are responsible for role management. 

 

 

 

 

 

 

TConcurSolutions_Portal_Screenshot_How_Can_We_Help_You.pngo find step-by-step guidance on managing roles and permissions, follow these

instructions to access support resources and search for relevant help topics:

  1. Log into your SAP Concur
  2. Go to the ? icon in the upper right > Contact Support
  3. Search any of the following topics in the How can we help you? search bar:
    1. How can I review/assign/remove User Permissions/Roles?
    2. How do I add/remove the Authorized Support Contact Permission in a User Profile?
    3. How do I run the Employee Roles report via Analytics Reporting?
    4. How can I obtain a report containing all the Employee Roles or Permissions?

 

 

 

 

About This Author
tysongwong
I have two decades of experience in digital marketing with a focus on helping customer realize the value of their purchase in both B2B and B2C environments. I started my journey here at SAP Concur working on the TripIt marketing team. Now part of the SAP Concur Marketing team, I focus on building content and programs to help our users and customers get the most out of our solution and have the best experience possible.