New Admin Onboarding: Learn How Your SAP Concur Solution Works

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Ready to dive deeper into your SAP Concur products? This resource hub provides everything you need to build expertise, from security training and technical documentation to on-demand webinars and product forums. Plus, discover essential guidance on managing user permissions and roles effectively.

So now what? You've just recently been hired or you've been assigned as the administrator of your organization's SAP Concur solution. You might feel like you've got a lot to catch up on. Don't worry, below you'll find a collection of resources to help you become an expert at your SAP Concur products.

Resources

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Not sure which SAP Concur products your organization has?

You can determine the products your company purchased by finding your most recent invoice in the Billing Portal Guide  or by reaching out to your Customer Success contact.

Enhancing Security in Your SAP Concur Environment

This quick training  equips you with the tools and confidence to protect your SAP Concur environment by implementing strong password policies, conducting regular security audits, and applying smart configuration practices effectively.

Getting Started Manuals

Technical documentation  for both Professional and Standard editions.

On-Demand Webinars

Introducing your products, providing step-by-step guidance for all your admin needs.

Watch the webinars 

Product Forums

Ask questions and browse previously asked questions from your peers.

Official Product Training

Search for "Getting Started with Concur"  and search for the product you are interested in. We are working on delivering content for the majority of Concur products.

Learn SAP Skills

Check out our learning offerings  to explore how to manage your SAP Concur solution.

SAP Concur for End User

It's essential to understand how your configuration might impact your employees.

Product Guides

Get up and running on the basics.

Read our product guides 

User Permissions

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Ensuring the right permissions are assigned to the right people is essential for data security and access control within the system.

It helps safeguard sensitive information and prevents unauthorized access. As an ASC, you are responsible for role management.

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To find step-by-step guidance on managing roles and permissions, follow these

instructions to access support resources and search for relevant help topics:

  1. Log into your SAP Concur
  2. Go to the ? icon in the upper right > Contact Support
  3. Search any of the following topics in the "How can we help you?" search bar:
    1. How can I review/assign/remove User Permissions/Roles?
    2. How do I add/remove the Authorized Support Contact Permission in a User Profile?
    3. How do I run the Employee Roles report via Analytics Reporting?
    4. How can I obtain a report containing all the Employee Roles or Permissions?
About This Author
tysongwong
I have two decades of experience in digital marketing with a focus on helping customer realize the value of their purchase in both B2B and B2C environments. I started my journey here at SAP Concur working on the TripIt marketing team. Now part of the SAP Concur Marketing team, I focus on building content and programs to help our users and customers get the most out of our solution and have the best experience possible.