Travel error

Dmrsml77 · ‎Jul 12, 2022

Hello,

I was searching for flight and the system gave me this error: Sorry, something went wrong: We have encountered a problem with your travel profile. Please contact your travel agent for immediate booking and contact your Company Administrator or Help Desk for support.

Do you know what is the issue?

KevinD · ‎Jul 29, 2022

@Dmrsml77 our Travel errors, as you can see, are not super helpful. "Something" could be lots of things. Did you check your travel profile to make sure all required fields were filled out?

Thank you,
Kevin
SAP Concur Community Manager
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SHA · ‎Feb 12, 2025

HI, yes probably few details are missing in your profile( such as last name if having single alphabet )
Or your company admin needs to synch your profile .