Government Rates for Marriott Hotels

MelissaInDC

Hi all,

We're getting multiple reports from users that they can no longer see government rates for hotels in Concur Travel. Investigating this, it looks like it may be limited to Marriott brand hotels.

Is anyone else seeing this?

KevinD

@MelissaInDC I haven't seen this reported anywhere else here on the Community. Have you reached out to your travel agency to see if they might have any insight?

Thank you,
Kevin
SAP Concur Community Manager
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MelissaInDC

Thanks, Kevin! Yes, we've reached out to the TMC as well. So far, we have no insight into why this happened, but we continue to investigate.

KevinD

@MelissaInDC I would submit a help ticket to Concur Support. Since you reported this only seems to be Marriott, that tells me it is likely an isolated issue.

If you submit a help ticket and hear back from Concur Support, could you please come back here and provide updates, please? Especially if they provide a resolution.

Thank you,
Kevin
SAP Concur Community Manager
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