Error code ar-40000

[bauersh]

No matter what I do when I try to book a flight I get the following error code and I'm not sure how to proceed. A search of these forums has turned up empty for this particular code so I am hoping someone has the knowledge to help me understand what this is.

This is my first post here so apologies if there was some forum protocol I missed for newbies.

[MelanieT · Accepted solution]

@bauersh Hello!  I am so sorry for the troubles you are having with booking airfare.  I see you posted this on Friday, are you still having the issue?  

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[bauersh]

Hi Melanie, thank you for responding. It's been solved internally, as it was a company related setting that had to be enacted. Thanks for your help, I will mark it solved.

[Yisethol]

Hi Team, anyone know about the following error:

Appreciate your help.

[rblanco]

Hi Melanie,

We are observing the same error. Can you please share what that setting was? Thanks in advance for your help.

[CJBarker]

Hello, 

Please advise what the solution was as I have come across this error as well. This case states there is a solution , but there is no solution provided. 

Many thanks!