Solved: Re: Sign In with an Email Link

JorgeL · ‎Aug 19, 2024

Hi,

I noticed last week a new sign in method was added to Concur: "Sign in with an Email Link."

Was there an email notification about this new method? I don't recall being notified about this. I recently sent a Concur update to our staff and it would have been nice to update them of this option as well. Also, doesn't this skip the 2FA authentication process? Is this secure?

jvita

This was covered in the release notes, as Kevin noted. Professional Edition: https://www.concurtraining.com/customers/tech_pubs/_RN_CCC.htm or Standard Edition: https://www.concurtraining.com/customers/tech_pubs/_RN_CCC_CPS.htm

It's recommended to review these monthly. There are also webinars that covers all of the topics: https://assets.concur.com/tech-pubs/SvcAdmin-EntAm/SvcAdminEntAm_reg.htm

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KevinD

@JorgeL this announcement went out a couple months back and I made a post in the Admin Group about it on June 17th.

Yes, this does alleviate the need for 2FA. It is secure because the email is sent directly to the user. Also, we wouldn't have launched this feature if it weren't secure. 🙂 A new link is generated each time the user signs in.

Thank you,
Kevin
SAP Concur Community Manager
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Sirikan

Hello KevinD,

To update this info with my users, Is this function also available in Mobile app ?

jvita

This was covered in the release notes, as Kevin noted. Professional Edition: https://www.concurtraining.com/customers/tech_pubs/_RN_CCC.htm or Standard Edition: https://www.concurtraining.com/customers/tech_pubs/_RN_CCC_CPS.htm

It's recommended to review these monthly. There are also webinars that covers all of the topics: https://assets.concur.com/tech-pubs/SvcAdmin-EntAm/SvcAdminEntAm_reg.htm