Pending Card Transaction

[Sahar]

Hi,

I have a single receipt to submit in Concur. After uploading the receipt, creating an expense report, and moving the expense into the report, the transaction remains in "Pending Card Transaction" status and does not display my corporate credit card information. As a result, I am unable to submit the expense report.

I can see that my corporate credit card has already been charged for this expense; however, the transaction does not appear to be linked correctly in Concur.

Could you please advise on how to resolve this issue?

Thanks,

Sahar

[cjmarimo · Accepted solution]

Hello @Sahar ,

Check whether the card charge appears in Available Expenses. If it is there, move it to the report. Then select the receipt entry, and the Combine button will be enabled.

If it still doesn’t appear after a few days, contact your company’s Concur administrator so they can review it, and if they cannot find it, ask them to open a case with Concur Support.

Everything You Need to Know About Pending Card Tra... - SAP Concur Community

Best Regards,

CJ

[Sahar]

Hi  @cjmarimo 

Thanks for your response. There is currently no item in my "Available Expenses" list. This transaction occurred on June 22, 2026, so it has already been a few days. Do you know how long it typically takes for a corporate card transaction to appear in Concur?

If it doesn't show up within the required timeframe, where can I find the contact information for my company's Concur administrator so that I can reach out, as you advised? Or would you recommend that I wait a few more days to see whether the expense appears in Concur?

Thanks,

Sahar

[cjmarimo]

Hi @Sahar,

I think you would wait a few more days.

The following link shows the expected days:  When Will My Corporate Credit Card Transaction be ... - SAP Concur Community

• Domestic charges: Within 10 calendar days from the date of the transaction.
• International charges: Within 21 calendar days from the date of the transaction.

Best Regards,

CJ

[Anh_Tran]

I have the same issue. I do see it at available expenses but when I move it to report and try to combine it, the button was not available. I can to expense this report before 9/9. Which is my last day at AMAT

[KevinD]

@Anh_Tran what are you trying to combine? Since the Combine button is not available and without seeing exactly what you are doing, I would say you are trying to combine two items that have the same source. If you can take a screenshot of what the two items are you are trying to combine, I can tell you for sure.

[Anh_Tran]

Hi Kevin, 

I'm trying to expense my credit card transaction for a training class. I tried two different ways. One was going to the card transaction tab, I did not see my transaction on there at all and it was charged on 8/3.  The second way was following what you stated in this thread. Create an expense, move it over to report and try to combine it. But the combine button doesn't show up.