For Administrators and Authorized Support Contacts:
Call +1 855-895-4815 and select the Authorized Support Contact option from the menu. See more information.
For End Users:
To see what your support options are, please read: SAP Concur Support Overview.
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If your corporate credit card is assigned (linked) to your SAP Concur account and the card program provides an automated data feed into SAP Concur, then your transactions will be imported into your account as follows:
The above timelines are the average amount of days. Users usually see domestic charges sooner than 10 calendar days.
Your corporate credit card needs to be assigned to your account by your company’s Concur Administrator. If the card is not linked to your account by the Concur Administrator, then the transaction import functionality is not enabled. When linked, imported transactions show up under your Available Expenses section.