cancel
Showing results for 
Search instead for 
Did you mean: 
sundarjjcs
New Member - Level 1

SAP Concur App

Credit Card Transactions are not appearing in SAP Concur App. The transactions happened on 08/21 and it was appeared on credit card transactions but it is not showing up on SAP Concur app. Can you please help to resolve this issue asap

1 REPLY 1
KevinD
Community Manager
Community Manager

@sundarjjcs when you say "it was appeared on credit card transactions" does that mean you can see them in the web version of SAP Concur or that you can see them on your credit card statement? 

 

I would suggest signing in to the web version of SAP Concur and see if the transactions are there. If not, then most likely the transactions haven't uploaded yet. Transactions on average take anywhere from 3-10 days to appear within the Concur system. Checking in the web version to see if they appear there helps to determine if there is an issue or not.

 

I'll await your reply.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.