Hello, we have an employee whose payment type was set up incorrect for his company cc. It was being directed to US Bank Visa, but it is supposed to be US Bank Visa CA. We have corrected this on his account, but he has two reports that were processed under the incorrect payment type (below), so the payments to the company cc are not going through.
How can we then proceed with processing the payment to the credit card now?
@camilleranne as your batches stand right now, you cannot proceed. You would need to create a batch for the US Bank VISA and make it available for the group this person belongs to and be sure the currency is set to CAD.
I suggest conferring with Concur Support on this to make sure it gets done correctly.
Thank you,
Kevin
SAP Concur Community Manager
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@camilleranne as your batches stand right now, you cannot proceed. You would need to create a batch for the US Bank VISA and make it available for the group this person belongs to and be sure the currency is set to CAD.
I suggest conferring with Concur Support on this to make sure it gets done correctly.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
