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Some of our employee's BI Managers aren't showing in user administration. I tried adding manually but Concur doesn't save it. How can I add manually?
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@Marubeni123 two questions:
1. What screen were you on when you tried adding manually? Can you provide a screenshot, please?
2. Are there instances where the BI Manager is different from the users expense report approver?
I'll await your reply and go from there.
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HI Kevin,
I am in the User Admin screen, click on the letter & chooses the employee. screenshot not working. BI Manager is always same as approver. Most worked when we did initial import, last year, but 47 of our employees don't have BI Managers.
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@Marubeni123 there is a setting in Reporting Configuration that says if the BI Manager field is blank, then use the employee's default expense approver. So, since BI Manager is always expense approver, there is no need to do any manual assignment if the setting seen below is selected.