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Hello there,
I have one user who makes purchases on a company card that need to be approved by one manager, and other purchases that need to be approved by another manager as he works for our corporate office and one of our subsidiaries. Is there a way to assign the same user two different expense approvers and allow him to select who needs to approve it based on what the expense is?
Thank you,
Julia
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@jhobbs313 okay, there is an option each user can turn on that will prompt them to choose an approver when they submit a report. This is the best option as a user cannot be assigned two approvers on their profile.
Have the user in question sign in to their SAP Concur profile. In the upper right they can click their initials. From the little window that appears, tell them to select Profile Settings. From the Profile Settings page on the left hand side under Expense Settings there is an option labeled Expense Preferences. Here they will see a little checkbox under Prompt that reads: For an approver when an expense report is submitted. They can check this box. What this should do is when they go to submit a report a box will appear where they can type in the last name of the approver to do a search. When the name comes up, they can select that person to approve the report. This should achieve what you are looking to do.
I would have them do a test. They don't need to actually submit the report when testing, they can click Submit to make sure the Prompt window to choose an approver appears.
Let me know if there are any issues.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@jhobbs313 okay, there is an option each user can turn on that will prompt them to choose an approver when they submit a report. This is the best option as a user cannot be assigned two approvers on their profile.
Have the user in question sign in to their SAP Concur profile. In the upper right they can click their initials. From the little window that appears, tell them to select Profile Settings. From the Profile Settings page on the left hand side under Expense Settings there is an option labeled Expense Preferences. Here they will see a little checkbox under Prompt that reads: For an approver when an expense report is submitted. They can check this box. What this should do is when they go to submit a report a box will appear where they can type in the last name of the approver to do a search. When the name comes up, they can select that person to approve the report. This should achieve what you are looking to do.
I would have them do a test. They don't need to actually submit the report when testing, they can click Submit to make sure the Prompt window to choose an approver appears.
Let me know if there are any issues.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
if these are allocated to different payment types witin the expense form, you could have the default approver within the profile set but then within the workflow, have a Change Approver step for this user based on the payment type selected so the expense report will automatically route to the other approver instead of the approver noted in their profile. This way you are no relying on the submitter to change approvers properly and you allow the system to trigger.