Got an email saying "Approval Time Expired" for a specific claim

[JanMuhl]

I received the below email. What to do now? Do I have to re-submit?

Your expense report listed below has changed status.
Report Name		XYZ
Report Date		03/09/2026
Submit Date		03/09/2026
Amount Approved		XYZ GBP
Approval Status Set To		Approval Time Expired
Approver's Comments
Approval time expired and was auto-advanced in workflow.

[PoojaKumatkar · Accepted solution]

Hi @JanMuhl ,

In SAP Concur, the message “Approval time expired and was auto-advanced in workflow” means:

What actually happened:

• The report was sitting with an approver for action (approve/send back).
• There is a configured time limit for how long an approver can hold a report.
• The approver did not take any action within that time.
• As a result, the system automatically moved (auto-advanced) the report to the next step in the workflow.

If you want to check the current status of your report, open your existing expense report, then go to Report Details and select Report Timeline.

There, you can see who the report is currently pending with. No action is required from your side at this stage.

It appears that your Concur site configuration and workflow settings are setup to automatically forward the report to the next approval step if the approver does not take any action within a specified number of days.

Sample workflow settings screenshot:

If this answers your query, then please mark solution as accepted.

[JanMuhl]

perfect, thanks!