Hey Team,
I started concur back in 2013, I used to brag about it for its simple use and even got one of my companies to join.
I used to be able to take a pic of my receipt, send it to the concur email, and then at the end of month all the charges were there and VERY easily able to match them up. 8 expenses, 8 pictures. 10 minutes.
The new AI inspired system, 8 true credit card expenses, 8 pending transactions that expenseit creates, 5 wrongly read receipt transactions. Then, none of the pictures will match any of the true credit card expenses, we are unable to detach the pictures for whatever reason now, and also deleting the expense no longer puts your image back into concur. I am baffled on how long this all took this months report, what a mess.
In 2025, I wish it was out of my life.
- The expenseit doesnt work properly, well it works when its turned OFF. it doesnt turn off.
- I now have a forced default allocation that I have no idea how it got in there or how to change it.
- Sending receipts by email now creates a "pending transaction" creating either false charges cause AI cant read the proper numbers. So now a expense will be created thru the credit card, and also a seperate charge that is "pending"
- You cannot detach the pictures anymore, something so simple is now gone.
I spent hours trying to clean up my report and the frustration on something that used to be so simple and easy is at its highest level.
These are my comments coming from a long time user.
