As of June 21, 2025, the latest updates for Q2 2025 will be rolling out in the new Concur Travel to eligible customers.
What’s new in Concur Travel?
The Q2 2025 new Concur Travel release is ready for qualifying customers to experience including:
- CVV capture allowed when Corporate Ghost Cards are used to book instant purchase fares in the new Concur Travel. All currently supported issuers’ cards will continue to be supported by Concur Travel. Please see the complete CVV management information here.
- New updates coming with the Q2 2025 product release beginning June 21, 2025
- Hotel content with Amadeus GDS, representing the completion for all the GDS content with Amadeus in the new Concur Travel.
- Car Direct Billing with Sabre GDS: With centralized and automated payment processes, users do not need to provide credit card details for rental car payments, thus minimizing errors and streamlining expense tracking.
- Ready-to-travel Indicator: The new Concur Travel guarantees that trip arrangements have been approved and processed by users’ TMCs, with all necessary information provided, preventing potential disruptions or complications.
- Major content and features released ahead of the Q1 product release, include:
- One-way faring functionality for Sabre GDS allows travelers to purchase a round trip as two separate one-ways. This allows users to mix-and-match flight options and create itineraries that perfectly align with their travel schedules, without the need to contact their TMC for additional changes. It applies to all airline brands in the ANZ market and is offered on both web and mobile versions of the new Concur Travel. Please note that this feature is currently limited to ANZ markets (Australia and New Zealand). It will be made available for Amadeus and Travelport+ as well as additional markets in future releases.
- New air content with NDC fares enabled for Sabre (Qantas, Singapore Airlines), Amadeus (LH Group, incl. Lufthansa, Air Dolomiti, Austria Airlines, Brussels Airlines, Discover Airlines & Swiss Air) and Travelport+ (British Airways).
- Market rollout expansion
- As of May 20, 2025, the Australia / New Zealand market has been enabled for configurations using Sabre GDS. All customers whose configuration is opted-in for each travel vertical can now receive the new Concur Travel experience. An adjustment may be required to use the new One-Way Faring feature for Air in this region. Please ask your administrator or TMC for more information.
- The Japan market is enabled with the June release
- Automatic Upgrades
- As announced in September 2024, eligible customers have been automatically upgraded to the new Concur Travel.
- As of April 25, 2025, automatic upgrades were delivered for all eligible configurations using Sabre Global Distribution System (GDS) for all supported markets excluding Asia, Africa, and Australia / New Zealand.
- Concur Travel will continue Automatic Upgrades that will address all remaining GDSs and markets (with Limitations and Exclusions still in effect) based on planned scheduled dates through the remainder of 2025.
- All timelines and upgrade conditions will be sourced on Concur Community throughout the year.
What’s in it for you?
The main outcomes customers experience with the Q2 2025 release of new Concur Travel are the following:
- Faster, more flexible trip planning: The new trip planning experience enables users to request all components (air, car, hotel, rail) of their booking simultaneously and in their preferred sequence.
- Prompts and alerts reduce errors throughout the booking process, leading to lower frustration levels for users, fewer calls to support or TMC, and improved overall satisfaction.
- Unparalleled flexibility and freedom: The new Concur Travel continues to offer a superior experience with one-way shopping experiences, availability on both web and mobile, and streamlined functionalities.
To learn more about these options, access product enhancements, support documentation, and find answers to many of your questions, please check the following:
- The new Concur Travel Resource Page for updates and new information about the new Concur Travel experience and how to prepare your end users for this change.
- The new Concur Travel Eligibility Documentation. The roll-out of the new Concur Travel, and your eligibility which depends on your settings and features.
- We have included the newest information about these Q2 2025 updates in our FAQs where you can learn more:
- Check out the Concur Travel Admin Toolkits: This collection of assets and resources (including email templates, guides and infographics) has been created to help your users with their change management while transitioning to the new Concur Travel
- Check out this video to get a preview of the re-platformed Concur Travel and its new travel booking experience.
- View the latest Release Notes, which contain details of the updates to Concur Travel.
- For more information about recent innovations for SAP Concur solutions, view the SAP Roadmap Explorer.
