There are a few reasons why you might not see the option to add your bank information into SAP Concur. All three of the reasons listed below are issues that you, as an end user, cannot resolve yourself and will need to reach out to your company's internal SAP Concur Site Administrator. Site administrators are usually found in the Finance, Accounting, Payroll or HR departments. If you don't know where to start, speak with your direct manager.
1. For a user to be able to add banking information within their profile, an Expense Pay Batch must be active for the user’s group and the user must be setup with Expense Pay as their reimbursement method.
2. As for submitting Expense Reports, the currency of your bank information must be the same or align with your assigned Country of Residence, Reimbursement Currency, Expense Pay bank account currency, and Expense Group.
3. The group you are assigned in the SAP Concur system isn't set up to enter banking information either by design or by mistake.
