For Administrators and Authorized Support Contacts:
Call +1 (855) 895-4815 and select the Authorized Support Contact option from the menu. See more information.
For End Users:
To access your dedicated User Support Desk phone number, please log into your SAP Concur system, click on Help, then click on Contact Support. See more information.
Sent for Payment: is when the expense report has been given final approval and moved to the processing payment queue.
Extracted for Payment: the batch the report is assigned to has been closed. The report details have been passed from SAP Concur to your company's respective Financial system.
Paid: means that the payment request has been sent to and confirmed by the bank.