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SAP Concur is a leading cloud-based provider of integrated travel and expense management solutions. Our easy-to-use, web-based and mobile solutions adapt to each employee’s preferences and scale to meet the needs of companies large and small. No matter what size the organization, we help control costs and save time. As part of the larger SAP family, and through our experience, expertise, and partnerships, our solutions help every business run its very best.

Itemizations on a Report do not add up

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An exception occurs when the sum of the itemized entries does not equal the total amount of the expense. Common causes of itemized amounts not matching the total amount of the expense are: user forgot to add in one or more individual charges that appear on their hotel bill or exchange rate variations when the user traveled outside of the country they live in.


To resolve this exception, either select the expense and manually adjust the itemized amounts so that the remaining amount equals zero or add in any forgotten individual charges until all items on the hotel bill have included.