If you are using Concur Travel for your business travel, activating E-Receipts will make expense reporting a little easier. E-Receipts are vendor provided receipts that will upload into your Available Expenses list and will even get automatically matched to your corporate card transactions. If you do not have a corporate card, you can still receive E-Receipts for any card you have listed on your Concur Travel profile as long as that card was used to make the reservation and used to pay for your airfare, car rental or hotel.
E-Receipts will be provided by most major airlines, car rental agencies and hotels. However, it is important to know that not every airline, car rental agency or hotel will provide E-Receipts. Also, SAP Concur has some partner apps (i.e. Uber and Lyft) that you can connect to using the App Center to receive E-Receipts.
Activating E-Receipts in Your Concur Profile
Activating E-Receipts in your SAP Concur profile is a two-part process. Follow the steps below to activate E-Receipts:
Part 1: Enable E-Receipts for your profile
1. From the SAP Concur home page, click your initials in the upper-right corner.
2. Select Profile Settings.
3. From the Profile Settings screen under the section labeled Other Settings, click E-Receipt Activation.
4. On the E-Receipt Activation screen, click the Enable link.
5. Click I Agree on the confirmation window.
Part 2: Activate E-Receipts for the card on your Travel profile
1. Once you have enabled E-Receipts for your profile, click your initials in the upper-right corner.
2. Select Profile Settings.
3. From the Profile Settings screen under the Your Information section, select Credit Cards.
4. You will be taken to your Travel profile directly to the Credit Card section. Click the pencil icon to edit the card.
5. On the card details screen, be sure the Receive e-receipts for this card checkbox is checked.
Note: If you have added a credit card before enabling E-Receipts, once you enable E-Receipts, the card on your profile will automatically be opted in to E-Receipts. If you enable E-Receipts before adding a card to your profile, you will need to check the Receive e-receipts for this card checkbox when adding your card.
Activating E-Receipts in the App Center
1. From the SAP Concur home page, click Home.
2. In the Home menu under Applications, select App Center.
3. On the App Center screen, use the Category field to filter for the type of app you'd like to connect.
4. Click OK.
5. The App Center will show all apps related to the Category you selected.
6. Click the tile for the app you'd like to connect.
7. The app details will display. On the right side of the screen, click the Connect button.
Note: If the Connect button is grayed out, contact your site administrator so they can enable the app connection. Also, the screenshots below are just one example of apps that can be connected.
