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Occasional Member - Level 1

Re: Cannot login to Concur Mobile App

Hello AnnaDizo,

I too having "Network Conection Error" when trying to use Concur app. Changed PIN, reinstalled app but still not luck.

 

Working fine using laptop.

 

Can you help or suggest something ?

 

Amit

amit.k.gupta@capgemini.com

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SAP Concur Employee
SAP Concur Employee

Re: Cannot login to Concur Mobile App

Hi @agupta31 

 

Kindly checky my reply to your email.

 

Thank you

AnnaDizo

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Occasional Member - Level 1

Re: Cannot login to Concur Mobile App

Hello @AnnaDizo,

 

I'm having this same issue, both iPhone and iPad give the "We don't recognize the information entered. Please re-enter your username and password." error, telling me to re-enter or contact my company help desk. Logging in on PC works fine. Please advise!

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SAP Concur Employee
SAP Concur Employee

Re: Cannot login to Concur Mobile App

Hi @mwnorplex ,

 

Good day.

 

To properly check logs, can you email me your login ID?

 

Regards,

AnnaDizo