Thanks for posting!
Please create a support ticket for this issue. I have outlined a few ways for you to do this in this post's solution. We are always willing to help you when you have issues but every instance of Concur is different so our solutions sometimes require support on an individual level. This is where a support ticket is the most helpful.
Please let me know if you need help getting connected to support.
I'm using the SAP concur App on iphone, but today I cannot log in, and I'm getting "we dont recognise the information entered" error, web access is ok.
I have reinstalled the app, and changed my password, the error presists,
Please help me to resolve this issue.
Hello I am having exactly the same problem as described by others. New mobile app install and unable to sign in. Have reset password, pin etc all online... (as resetting from Mobile App doesnt trigger the emails either).
Dont know what else to do now....so if you could reset your end that would be appreciated.
I'm trying to access SAP Concur on my iphone and am getting Network Connection Error - please check your network connections.
Can you please offer a solution?