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Occasional Member - Level 1

Re: Cannot login to Concur Mobile App

Hello,
It started working shortly after I sent the question. Not sure what happened. It’s working now.

Thank you!

Michael van Waes

Highlighted
Occasional Member - Level 1

Re: Cannot login to Concur Mobile App

Hello @AnnaDizo 

 

I'm having the same issue with login into Concur on my mobile.

 

I'm using the same login credentials to login on my work laptop with no issues, but on my work iPhone it's giving me the same error as the other users where it doesn't recongnize my login credentials and to reach out to my company IT Service Desk.

 

It still works on my Samsung personal phone, but my work iPhone is the one giving me the issue and that's the one I use most for Concur and my expenses.

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SAP Concur Employee
SAP Concur Employee

Re: Cannot login to Concur Mobile App

Hi @Never ,

Kindly refer to my message to you in private.

Thank you,

 

AnnaDizo

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Occasional Member - Level 1

Re: Cannot login to Concur Mobile App

I'm having exactly the same issue after changing the password in the webpage multiple times and still got error when using mobile "we didn't recognize the information entered..." Can you help me ?