User Support Desk: Product Guide for Admins

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New to User Support Desk? Start here!

Whether you're new to SAP Concur or just new to User Support Desk, this easy-to-follow guide was created to help you learn about this additional solution. From what to expect, how it works, and who to call for support, this guide provides you with the information you need all in one place. User Support Desk gives employees access to dedicated, 24/7 support from knowledgeable SAP Concur experts - saving you time and giving your users the answers they need when they need them.

Download the guide below and access other introductory material in the Getting Started section of SAP Concur Community.

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I joined SAP Concur in 2021 after 12 years in the travel industry. As a member of the Global Customer Marketing team, my main focus is on delivering content and resources that empower customers to realize the full potential of their SAP Concur solutions. Beyond the office, I enjoy exploring the PNW, and as a Seattle native, I appreciate a good cup of coffee (especially on rainy days).