Not receiving email notifications for people I am a delegate for

[Hannah_]

I need to receive email notifications for other employees who I am a delegate for when "New Procurement Card Transactions Posted in Concur." I currently receive this email notification only for transactions on my own procurement card, but I need to receive this type of email notification for multiple other employees who I am a delegate for. I need to know when another employee's New Procurement Card Transactions Post in Concur since I manage their expenses. 

[cjmarimo · Accepted solution]

Hello @Hannah_ 

Delegates will receive the "New Company Card Transactions" emails when "Receives Emails" is checked:

Here I leave you a link where it is explained: Delegates - Overview | SAP Help Portal

BR,

cj

[Hannah_]

Hello @cjmarimo, thank you for your response. I cannot check these boxes for the people I am a delegate for. The boxes are grayed out and will not allow me to select them. How do I solve this?

[cjmarimo]

Hi @Hannah_ 

The people you are delegate for must select this in their profile settings.

Your company's Concur administrator can also do this.

BR,

cj