Not able to connect Concur APIs

[souradip_dutta]

Hi,

I am exploring SAP Concur APIs in Test Instance.  Using ClientID, ClientSecret and my User credentials I am able to generate access_token. I tried 1st api call profile/v1/me and it was successful. Then I tried making other api calls like '/travelrequest/v4/requests?view="ALL"&limit=10&start=0', '/profile/identity/v4/Users' all failed got error 401 unauthorized or 403 UserIsNotAllowed. Though I have highest level of permission for Request and Expenses in SAP Concur.

Please suggest me what can be possible reasons for this failures.

Thank You,

Souradip Dutta

[Andras]

Hi @souradip_dutta 

Please check the attached screenshot. These are the common errors and their meaning.

Do I understand correctly that you are using web services? 

[crystalreports]

@souradip_dutta, this might help: https://developers.sap.com/tutorials/concur-refresh-token-management.html

[souradip_dutta]

@Andras Yes, I am using Web services and I was using Bearer token.

As I understand Bearer token can be used to connect v1-v3 apis. I will need Company JWT token to connect v4 apis. 

But using a valid Bearer token I tried calling "https://us2.api.concursolutions.com/api/v3.0/expense/reports"

Still I am getting 403 forbidden error.

[Andras · Accepted solution]

Hi @souradip_dutta , as a part of ICS, I did not hear about Bear token... looks like this something  Web Services related. Can you please try to generate a new token or try to use request token?

In case it did not help, I would recommend opening support case for Web Services Team.

Let me know about the results.

[souradip_dutta]

We have raised a support case with Web Service team. Thank You.