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MIRANDA
Occasional Member - Level 3

Login ID not available

Hello team

I'm facing a problem adding a user and I would like to know if you have already faced this problem.
I am filling in all the mandatory data, but when trying to save it is showing the message:
Login ID __________________ is not available

Has anyone experienced this problem?
Note: I have already consulted the ID that I am trying to create and it does not exist, I put it in the search for the status to be searched (EVERYTHING).

1 Solution
Solution
KevinD
Community Manager
Community Manager

@MIRANDA if you send me the Login ID you are trying to add, I can take a look. It isn't out of the realm of possibility that the ID is used in a different SAP Concur site and therefore not one you would find. 

 

Please send me the login ID via private message. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

4 REPLIES 4
cjmarimo
Super User
Super User

Hi,

Have you tried these two options?

We have users who only have "Request & Travel Module" (and not "Expenses Module"), and they only appear when we select "Use Travel Advenced Filters"

cjmarimo_3-1708359906666.png

 

 

BR,

 

 

MIRANDA
Occasional Member - Level 3

I managed to check with the administrator's login and there was no result either.

MIRANDA
Occasional Member - Level 3

This flag (Use Advanced Travel Filters) is not enabled for me, do you know where the setting is to enable it?

 

Thanks for your help

Solution
KevinD
Community Manager
Community Manager

@MIRANDA if you send me the Login ID you are trying to add, I can take a look. It isn't out of the realm of possibility that the ID is used in a different SAP Concur site and therefore not one you would find. 

 

Please send me the login ID via private message. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.