Login ID not available

[MIRANDA]

Hello team

I'm facing a problem adding a user and I would like to know if you have already faced this problem.
I am filling in all the mandatory data, but when trying to save it is showing the message:
Login ID __________________ is not available

Has anyone experienced this problem?
Note: I have already consulted the ID that I am trying to create and it does not exist, I put it in the search for the status to be searched (EVERYTHING).

[cjmarimo]

Hi,

Have you tried these two options?

We have users who only have "Request & Travel Module" (and not "Expenses Module"), and they only appear when we select "Use Travel Advenced Filters"

BR,

[MIRANDA]

I managed to check with the administrator's login and there was no result either.

[MIRANDA]

This flag (Use Advanced Travel Filters) is not enabled for me, do you know where the setting is to enable it?

Thanks for your help

[KevinD · Accepted solution]

@MIRANDA if you send me the Login ID you are trying to add, I can take a look. It isn't out of the realm of possibility that the ID is used in a different SAP Concur site and therefore not one you would find. 

Please send me the login ID via private message.