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EsVe
Occasional Member - Level 1

unable to add a new user

good morning, I am new to the concur solutions. Now my colleague is registered already and we are trying to add a new user, but unfortunately this is not possible. can somebody help me with this ?

4 REPLIES 4
KevinD
Community Manager
Community Manager

@EsVe could you explain a bit further why it isn't possible to add a new user? Are you trying and getting an error or are you not seeing the option anywhere to add a new user? I'll need a little bit more clarification so I can point you in the right direction.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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EsVe
Occasional Member - Level 1

Hi Kevin,

 

Yes, I can see the option and I can fill in the form, but after doing this is get an error, as follows:

EsVe_0-1631622588426.png

 

 

 

 

 

KevinD
Community Manager
Community Manager

@EsVe is this issue still happening? 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
EsVe
Occasional Member - Level 1

Yes, Kevin, this issue is unfortunately still happening!