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The message says the following: The Value you have entered in the state/Province field is not valid.
Please provide either a 2-letter state code or a 3-letter province code. if
you are unsure which code to use, please check with your company's
administrator for accepted values.
it is not allowing me to create a new travel request unless I save the profile even if this field is not required.
Not sure what is the province for Lisbon - Portugal that validated by concur.
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@anmiguez try leaving the field blank and then saving your profile.