bkennedy
Occasional Member - Level 1

"unable to assign one or more of your seats" and "Airfare must be ticked by" Notifications

UPDATE: I was finally able to get a seat assignment to stick and the other notification has gone away. No idea why. 

 

Hi I have re-selected seats more than 5x but am still receiving this notice "We were unable to assign one or more of your seats." I also receive a notice with "Airfare must be ticked by" and tomorrow's date. I am assuming these notices are related. 

 

The Airfare notice appears after I re-select my seat. When I view my travel plans again a few minutes later, the "We were unable to assign one or more of your seats."  notice has re-appeared. 

2 REPLIES 2
EllenR
SAP Concur Employee
SAP Concur Employee

You don't have to tell everyone here  😉, but if you would like to Direct Message me, I would like to know which airline(s) you were booking.  I have a suspicion it was Southwest? But whether it was or not, it would be interesting for me to know so that we could take a look at why that airline might be having seat assignment issues. 

bkennedy
Occasional Member - Level 1

It was Alaska airlines. I've only flown with them twice before and don't remember any issues.