Unable to change flights

[JoUribe]

Hello, I am trying to change one of my flights and my request gets cancelled every time. Can I please get an explanation?

[cjmarimo]

Hello @JoUribe ,

In SAP Concur, flight changes are subject to your company’s travel policy and the ticketing status of the reservation.

If the request is being cancelled every time, the most likely explanations are that post-ticketing flight changes are not enabled for your site, the booking falls under a scenario where changes are not supported, or the change must be processed through your company’s travel agency/TMC rather than through self-service.

How Do I Change a Flight in SAP Concur? - SAP Concur Community

✔️ Hope this helps! Let me know if you have any questions. ✔️

Best Regards,
CJ

[JoUribe]

So I would need to reach out to South West?

[KevinD]

@JoUribe no, contact your company's travel agency. They will take care of the change.