Re: Travel Itinerary is not being emailed to allow...

kzierden

Travel Itinerary is not being emailed to allow synching with Outlook- why

KevinD

@kzierden was it synching for you previously and has now stopped?

Thank you,
Kevin
SAP Concur Community Manager
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kzierden

Yes. It stopped with the update to Concur in January of this year.

KevinD

@kzierden it's possible the settings in Outlook are a little different now and might need to be set.

Open a new browser window and enter this link: https://outlook.office.com/mail/options/calendar/calendarInEmail. Be sure that your settings match what you see below.

Let me know if this fixes your issue.

Thank you,
Kevin
SAP Concur Community Manager
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TheDavid

If the itinerary isn't being emailed to Outlook these settings won't apply. Maybe the question is why aren't the intinerary's being emailed to begin with?

Susan_HMK

This did not fix our issue.

KimW

We have the same issue and our Outlook reflect the above.