Ticketed Travel Itineraries - No longer receiving

jeiseman245 · ‎Apr 13, 2026

I've noticed in the past week that I receive Concur confirmations but not Ticketed Itinerary emails. Has a change been made to concur to stop the confirmation emails to be generated?

cjmarimo · ‎Apr 13, 2026

hello @jeiseman245 ,

I think that in @MelanieT ’s post she suggests things that could help: No Longer Receiving Ticketed Itinerary Emails - SAP Concur Community

BR,

cj

✔️Hope this helps! Let me know if you have any questions✔️

Best Regards,

CJ

KevinD · ‎Apr 13, 2026

@jeiseman245 have you tried asking your company's travel agency? I would give that a try and see if they can tell you anything. They are the ones who fulfill all bookings.

Thank you,
Kevin
SAP Concur Community Manager
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jeiseman245 · ‎Apr 13, 2026

My travel agents don't work with Concur, however my agency is escalating the issue.