Selection of Hotel

DCHuth

When I have attempted to book a Hotel by selecting View Room, it comes up with a message No Rooms Available - None of the rooms at this hotel are within your travel policy. Choose a different hotel to book your stay.

All the other Hotel within the area nominate are much more expensive. Why is the hotel listed if the rooms dont meet policy?

KevinD

@DCHuth my highly educated guess is that your travel admin set up the rule as "Show but do not allow". Personally, I haven't come up with a really good reason why a rule would be set up this way because if it isn't allowed, why waste the screen space showing them?

Anyway, that is likely why you see them.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD

@DCHuth my highly educated guess is that your travel admin set up the rule as "Show but do not allow". Personally, I haven't come up with a really good reason why a rule would be set up this way because if it isn't allowed, why waste the screen space showing them?

Anyway, that is likely why you see them.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.