Pick-up time field not there

sumantp

I’m trying to book ground transport but the field to specify pick-up time isn’t there. It doesn’t let you proceed without specifying the pick-up time.

KevinD

@sumantp could you provide some screenshots please?

Thank you,
Kevin
SAP Concur Community Manager
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sumantp

As you can see in the attached screenshot, there’s no place to specify the pickup time.

KevinD

@sumantp what happens when you click the little arrows next to Pick-up Time? I would think this would have a drop-down of possible times. Also, did you mouse over the Tool tip (?) next to this field to see what it says?

Thank you,
Kevin
SAP Concur Community Manager
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sumantp

@KevinD "Pick-up time" is the only choice in the dropdown list. The hover-over just says that I need to specify a pickup time. I've used this screen before and it has worked. This behavior is new.

KevinD

@sumantp thank you for this. Odd behavior indeed. Did you try using a different browser? Give that a try just to see if you have the same issue. I'll post your screenshot internally to see if anyone can provide some details.

Thank you,
Kevin
SAP Concur Community Manager
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sumantp

The behavior is the same across multiple browsers, both on laptops and mobile devices.

rdaveslaw

Same view as above. using google chrome: