Re: Calendar Attachments for Flights Missing

jeiseman245

I'm not thrilled with the updated version of concur and have many questions about the confirmation emails:

Why is the airline not included in the email attachments?

Why is there not AIRLINE record locator?

Why am I receiving two attachments for flights with the same info?

Am I able to "fix" any of this as an admin for my travel site?

KevinD

@jeiseman245 would you be opposed to forwarding me one of these emails? If not, let me know and I'll private message you an email address where you can forward it.

Thank you,
Kevin
SAP Concur Community Manager
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jeiseman245

Hello Kevin, yes, i can send you one of the confirmation emails. let me know where to send it to.

thanks.

jeiseman245

Kevin, can you provide me your email address? I did not receive a response from you for 2 weeks.

KevinD

@jeiseman245 private message sent. 🙂

Thank you,
Kevin
SAP Concur Community Manager
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KevinD

@jeiseman245 I'm still looking into this. I asked internally and someone did reply mentioning that the issue might be a known issue being looked into by Concur currently. I'm trying to get access to the tool that will show the escalated issue and its current status.

Thank you,
Kevin
SAP Concur Community Manager
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jeiseman245

thanks for letting me know! I hope they fix the issue.