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TIshman
Occasional Member - Level 1

Transferring Flight Credits

Can I have an assistant move flight credits to a new user? 

 

Thank you! 

1 REPLY 1
Burroughs1067
SAP Concur Employee
SAP Concur Employee

1. Non-Transferable (Most Common Scenario):

  • The majority of airline-issued flight credits (especially those tied to non-refundable tickets) are:

    • Non-transferable

    • Issued in the name of the original traveler only

    • Valid for future travel by that same individual within a defined timeframe (usually 12–24 months)

This policy is enforced by the airlines themselves, not by the travel management company (TMC) or corporate travel tool (e.g., Concur Travel).

2. Exceptions (Rare Cases):

  • Some airlines or negotiated corporate contracts may allow:

    • Name changes for a fee (typically in international markets or on refundable/changeable fares)

    • Transferable credits for fully unused tickets under premium or flexible fare classes

    • Ticket pooling or waivers under enterprise-level agreements with large travel volumes

These exceptions are case-by-case and must be handled by your TMC or airline account manager, if applicable.

3. Best Practices:

  • Encourage timely reuse of credits before expiration.

  • Work with your TMC to track and report on unused ticket credits per traveler.

  • Inquire about corporate discount agreements or waivers that could provide more flexible credit use.